Frequently Asked Questions

Posted Questions

how to cancel order ??

For order can cancellation please follow procedure

  1. send mail to subject line " order cancellation - order no "

Delivery time

We will Dispatch , Next day from your date of order . you will receive with in  4-5 Days , depending up on locations

which apps needed for support ostron in lenovo's smartphone? please tell pleeessse

you can download google cardbaord app , youtube app , vr app from playstore all apps are compatible with ostron vr hedset . O-stick works best on Google cardbaord app, youtube app and many others in which magnetic triggers works for compatibility please check following points * your smartphone should have gyrosensor * your mobile has magnetometer sensor /compass

What is VR (Virtual Reality)?

Virtual Reality is an immersive video experience. Ever watched a movie in 3D? It’s like that… only better. VR is a three-dimensional, computer generated environment which can be explored and interacted with. Watch a VR video or play a VR game with your FREE VR GOGGLES and you’re more than an observer – you’re part of the action.

Is my phone compatible with Cardboard?

Ostron Cardboard works in general with every smartphone that is able to run virtual reality apps. That's the most of modern Android phones (Android 4.1 Jelly Bean or above) and iPhones. Most of Windows Phones are also able to run VR apps. most important point Your phone has to have a gyroscope sensor ,Check on GSMArena in sensor section or use a sensor tester app like Sensor fusion from play store ,Cardboard was designed to support 4.7- and 5.5-inch phones

Alright. What do I need?

Except your smartphone and our POP! CARDBOARD you do not need anything additional. Order yours today, we ship all days a week on the same day.

How do I turn it on?

Its very simple. Just launch the Cardboard app, put the phone in Cardboard Kit as directed and start enjoying.

What is the QR code for?

The QR code is used to calibrate apps for the POP! CARDBOARD viewer. Download the Google Cardboard App, go to settings an "switch the viewer".scan QR code given by us

What is the NFC chip for?

If you have a NFC (Near Field Communication) Sensor in your phone, the NFC launches automatically the Ostron Cardboard Applications. This is very handy the first or second time, after this it is maybe annoying. Therefore, we omit the NFC chip.

What is the use of disk magnet in such cardboards?

The magnet or rather the magnets (one on the inside and one on the outside) were intended as an input for your phone. If you pull the outside magnet down, the magnetic field changes and your magnetic sensor recognizes this as a click. So far so good. However, every smartphone has its magnetic sensor at different positions.